Terms and Conditions



This Agreement shall become valid on signature hereof by both parties (the Client and Blanco Bridal Couture) and shall be a legal and binding document.

No order will be placed unless your quote has been signed by the Client and returned to Blanco Bridal Couture within the time frame stated on quote, these terms and conditions are accepted by the Client and a deposit equal to 60% (sixty percent) of the total Purchase Price has been paid by the Client within the specified time.

The remainder of the Purchase Price shall be payable in full within 1 (one) weeks’ notice of the bridal gown arrival in South Africa, to clear through customs, whether inspection or no inspection of the Goods has taken place by the Client. The Goods will only be released on cleared funds (proof of purchase alone will not be accepted) and/or payment with a debit card, credit card or EFT.

No cheques will be accepted.

The Purchase Price reflected on the quote form are inclusive of 15% (fifteen percent) Value Added Tax.

The Purchase Price as stipulated in the signed quote will be fixed and not subject to any rate fluctuations.

Once an order has been placed, the Client does not hold Blanco Bridal Couture responsible for the chosen Goods and its sizes ordered/decided on.

Blanco Bridal Couture will only be held responsible should the Goods be delivered in the wrong colour/size/style other than ordered and agreed to with the Client here in.

All dresses are manufactured with a standard retail length of 1.8 metres and will be altered upon arrival in South Africa, along with any other basic alterations if needed.

Should the Client’s height exceed 1.8 metres, an extra length will be charged for accordingly.

Dresses are cut to size, not to specific measurements. The sizes used to order are according to a general European size chart and may require further alterations to obtain the perfect fit as all bodies are shaped differently.

Order time for Goods is 5 – 6 months unless otherwise agreed upon by management for an “RUSH ORDER” whereby a surcharge will apply.

Expected delivery dates supplied for orders are an estimate only. As the merchandise is ordered from an international supplier Blanco Bridal Couture cannot guarantee exact day delivery.

All Goods remain the property of Blanco Bridal Couture until the Purchase Price has been paid in full.

All sample purchases from display stock are to be paid for in full and are sold “VOETSTOOTS”.

In the event that payment is not received within the specified timeframe the necessary interest charges that may be levied in terms of law will be charged accordingly and added to the outstanding balance of the Purchase Price.

All Goods are to be paid for in full prior to collection thereof.

Quotes are valid for 7 (seven) days from date of issue.

All alterations or fitting work are excluded from the Purchase Price and will be quoted according to the work that needs to be done. Estimations can be obtained through Blanco Bridal Couture’s alterations team. Alteration’s fittings will only be done Monday – Friday (09:00 – 16:00). Alteration requirements will be charged separately and must be paid for in full prior to the Goods being altered.

Advice taken from one of Blanco Bridal Couture’s consultants is taken at the Client’s own risk and discretion, and neither Blanco Bridal Couture nor the consultant can be held responsible for any decisions made about the alteration of any of the Goods which are deemed unsatisfactory after any alterations are completed, if the Client requested the alteration.

Blanco Bridal Couture reserves the right to cancel this Agreement with 5 (five) days’ notice to the Client in the event that the Client is in breach of a term of this Agreement. The provisions below relating to the cancellation fee and administrative fee / handling fee will be applicable.

Cancellation of any order by the Client or if the Client fails or refuses to pay the remainder of the Purchase Price shall attract a reasonable cancellation fee and an administrative fee / handling fee and due to the nature of the services, such fee may equal or exceed the 60% (sixty percent) deposit amount.

The client agrees that the deposit amount taken is fair and reasonable and proportionate to the loss that Blanco Bridal Couture is likely to suffer in the event that the order is cancelled by the Client or if the Client fails or refuses to pay the remainder of the Purchase Price.

The Client understands and agrees that the Goods ordered is the Client’s size and was ordered on the Client’s request and that if the Client cancels the order that Blanco Bridal Couture will suffer damages because of the cancellation.

Subject to the Consumer Protection Act, Blancos’ policy on refunds are as follows,

  1. In the event that the client wishes to cancel/return their order, no cash refunds will be

processed, and the funds spent will be converted into a store credit/voucher that the client can utilise.

  1. The aforementioned is subject to the return not falling into one or more of the below categories.
  1. Goods sold due to Direct Marketing. In the event that the cooling off period expires and the client does not elect to return the goods during said time, the client will thereafter only be able to convert their purchase into a store credit/voucher and shall not be entitled to a cash refund.
  1. Goods which have not been seen before purchase, subject to the provisions

contained in section 20 of the Consumer Protection Act;

  1. Good which do not meet a particular purpose subject to the provisions contained in

section 53 of the Consumer Protection Act;

  1. Implied warrant of quality subject to the provisions contained in section 56 of the Consumer Protection Act;
  • By signing these terms and conditions, the Client specifically agrees that all photographs/videos taken of the Client by Blanco Bridal Couture may be utilized:

(i) in publications or other media material produced by Blanco Bridal Couture

(ii) to establish a portfolio of current clients and their progress; and

(iii) to display all custom conversions that can be recreated by the designer.

  • To ensure the privacy of individuals, images will not be identified using full names or personal identifying information without written approval from the photographed subject.